Store Policy

Health & Safety Requirements

All pets must be up-to-date on vaccinations, dewormed, and free of skin diseases or infections.

Inform us if your pet:

Has past injuries, health issues, or aggressive tendencies.
Is over 12 years old (not recommended grooming for senior pets).
Needs a separate space or has sensitive skin (bring your own shampoo if needed).

Puppies/kittens under 8 months must be fully vaccinated.

Booking & Appointments

1. Cat Grooming:

If your cat is uncomfortable with dogs, book at 9:00 AM, 4:30 PM (daily), or 6:30 PM (Thursdays).You also can contact us to manage a suitable time.
If okay with dogs, any time is fine.

2. Same-Day Bookings: May be cancelled.

3. No suitable time online: Call us— we’ll try to accommodate.

4. Multiple Pets: Book multiple spaces or call us for arrangements.

Pricing & Services

1. Website prices are estimates— final cost depends on coat condition (e.g.short hair-$10; double coat+$10,extra fees apply for de-matting or add-on services)

2. Free rescheduling:Please notify us in advance.

Daycare & Aftercare

1.Free 4-hour daycare with grooming(e.g., 9 AM appointment = pick up by 1 PM).

Special Requests

1. One-on-one grooming (extra fee) Please call us to book.

Communication

1. We prefer texts for faster replies (may miss calls during busy times).

Business Hours

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